{"id":19983,"date":"2025-12-03T17:32:10","date_gmt":"2025-12-03T16:32:10","guid":{"rendered":"https:\/\/k52mhucbgfd.preview.infomaniak.website\/?page_id=19983"},"modified":"2025-12-03T17:37:19","modified_gmt":"2025-12-03T16:37:19","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/wildlifeportugal.pt\/en\/terms-conditions\/","title":{"rendered":"TERMS & CONDITIONS"},"content":{"rendered":"

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Last updated: <\/strong>01\/12\/2025<\/span><\/p>\n

These Terms and Conditions regulate the contractual relationship between Wildlife Portugal, Lda.<\/strong>, hereafter \u201cwe\u201d, \u201cus\u201d, or \u201cthe Company\u201d, and the client (\u201cyou\u201d). By booking any tour, activity, or travel service with us, you confirm that you have read, understood, and agreed to these Terms and Conditions.<\/span><\/p>\n

Wildlife Portugal operates under Portuguese legislation and complies with applicable European Union regulations regarding tourism services, consumer rights, and data protection.<\/span><\/p>\n

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  1. Company Information<\/strong><\/span><\/li>\n<\/ol>\n

    Wildlife Portugal, Lda.<\/strong><\/span>
    \nRNAVT:<\/strong> 12577<\/span>
    \nRNAAT:<\/strong> 369\/2025<\/span>
    \nNIPC \/ VAT:<\/strong> PT518670376<\/span>
    \nAddress:<\/strong> Rua Bento Menni 12, 6300-520 Guarda, Portugal<\/span>
    \nEmail:<\/strong> info@k52mhucbgfd.preview.infomaniak.website<\/span>
    \nPhone:<\/strong> +351 918068872<\/span>
    \nWebsite:<\/strong> www.wildlifeportugal.pt<\/span><\/p>\n

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    1. Booking and Payment<\/strong><\/span><\/li>\n<\/ol>\n

      2.1. Reservations become binding only after the required deposit or full payment is received.<\/span>
      \n2.2. Unless otherwise stated, a deposit of 50%<\/strong> is required at reservation, with the balance payable at<\/strong> the start date.<\/span>
      \n2.3. Payments are accepted via bank transfer, credit card, or other methods indicated during booking.<\/span>
      \n2.4. By booking, you confirm that all personal information provided is accurate.<\/span><\/p>\n

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      1. Cancellations by the Client<\/strong><\/span><\/li>\n<\/ol>\n

        In accordance with EU consumer protection rules and Portuguese tourism law:<\/span><\/p>\n

        3.1. Cancellations must be communicated in writing<\/strong> (email accepted).<\/span>
        \n3.2. Unless otherwise specified in the program, the following refund schedule applies:<\/span><\/p>\n